Our Partners
Specialist expertise at every stage
Agile Underwriting Excellence
Gem Underwriting is a full member of the MGAA.
Underwriting Capacity
Irwell Insurance Company Limited
Established in 1994, Irwell has a long-standing heritage in protecting UK businesses and has developed specialist expertise across commercial liability, Professional Indemnity and legal expenses insurance.
Its relationship-led and flexible approach complements Gem’s own commitment to experienced underwriting, responsive service and individual consideration of suitable risks.
Gem’s products are underwritten on behalf of Irwell Insurance Company Limited, subject to the applicable policy wording, Schedule, endorsements and underwriting acceptance.
Claims Management
DWF
DWF provides claims management and adjusting support for Gem policyholders. Its claims professionals bring experience gained across law firms, brokerages, coverholders, insurance companies and Lloyd’s syndicates, combining technical insurance knowledge with legal and claims-handling expertise.
DWF’s wider claims capability includes casualty, product liability, construction, financial lines and Professional Indemnity claims. Gem, Irwell and DWF work together to support an efficient claims journey from notification through to resolution.
Notifying a claim
Claims and circumstances should be notified as soon as possible and in accordance with the requirements of the applicable policy wording. Policyholders and brokers should refer to their policy documentation for the correct notification procedure and contact details.
Underwriting Technology
ParaCode
ParaCode provides the policy-administration technology supporting Gem’s underwriting operations.
Gem began working with ParaCode in May 2023 and launched its underwriting platform in just over three months. The cloud-based system supports key functions including:
- Underwriting and policy administration
- Rating and question sets
- Policy-document production
- Reporting and management information
- Workflow and process management
- Compliance-related data requirements
The platform enables Gem’s team to focus on underwriting while supporting the accurate and efficient administration of policies.
Business Technology
Outbound™ Group
Its consultative, vendor-neutral approach focuses on understanding the needs of the business before recommending appropriate technology, systems and support.
This relationship helps Gem maintain a secure, reliable and scalable technology environment as the business and its product range continue to develop.
Risk Management
SafeCheck
SafeCheck provides health and safety support designed to help businesses understand and manage their workplace responsibilities.
The assessment reviews relevant health and safety documentation, business activities and sector-specific risks. It then provides practical recommendations highlighting what the business is doing well and where improvements may be required.
Depending on the policy and underwriting arrangements, SafeCheck may be available to qualifying Employers’ and Public Liability policyholders.
The service can help businesses:
- Understand their health and safety obligations
- Identify potential areas of exposure
- Review existing policies and procedures
- Receive practical, sector-relevant recommendations
- Strengthen the protection of employees, contractors, customers and the public
The availability and terms of the service should be confirmed in the applicable insurance documentation.
Working Together
A connected service for brokers.
Strong partnerships should make it easier and not more complicated for brokers to do business with an MGA. Gem remains the broker’s underwriting contact and works closely with its partners to support:
Underwriting capacity: Specialist insurance capacity supporting Gem’s approved product lines.
Efficient administration: Technology designed to support accurate underwriting, documentation and reporting.
Claims expertise: Experienced claims professionals managing notifications and covered claims.
Practical risk management: Specialist support intended to help qualifying policyholders identify and manage workplace risks.
Business resilience: Technology and operational support that allows Gem to respond as the business grows.
MGAA Membership
Part of the UK MGA community
Gem Underwriting is a full member of the Managing General Agents’ Association. Membership reflects Gem’s participation in the professional UK MGA market and its commitment to maintaining strong standards across underwriting, governance and broker service.
A specialist team supported by established partners
Whether you are placing a commercial Liability risk or exploring Gem’s Professional Indemnity proposition, our underwriting team would be pleased to discuss the opportunity with you.
At Gem Underwriting Agency Ltd, we're not just another insurance provider; we will become your trusted partner in navigating the complex world of insurance. Discover the Gem difference today.
Fourth Floor, 37-39 Lime Street, London, EC3M 7AY, United Kingdom
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Gem Underwriting Agency Ltd is an Appointed Representative of Bannerman Rendell Limited who are authorised and regulated by the Financial Conduct Authority to conduct insurance distribution activities. Our registered number is 986425. You can check this by visiting www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0800 111 6768.
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